Frequently Asked Questions

 

General Hand Car Wash Operations

Yes, we can definitely accommodate trucks at Car Wash Club UK! What we do ask as a courtesy, is that you clean out all tools, trash, rocks, tie downs, ropes etc, before you arrive, or at least have them crated for ease of removal. Thanks for helping us out with this and helping us remain speedy for all of our customers!

Car Wash Club UK

Sewardstone Road,

Epping Forest,

London,

E4 7RH

07970 959595

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If you require the area under detachable items to be cleaned, please remove these items prior to the hand car wash service taking place. *Please note we will not remove or re-attach any of these items.

Car Wash Club UK

Sewardstone Road,

Epping Forest,

London,

E4 7RH

07970 959595

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No, there is no need for you to be present. We can take your car keys to facilitate the wash services and provide you a time of return. Alternatively, you can relax in our waiting room with TV, coffee and wireless and daily papers. If you choose to leave the car with us – you must collect within 15 minutes of the collection time to avoid further fees.

Car Wash Club UK

Sewardstone Road,

Epping Forest,

London,

E4 7RH

07970 959595

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Yes, we do! Our privacy policy is featured on the footer of this website.

Car Wash Club UK

Sewardstone Road,

Epping Forest,

London,

E4 7RH

07970 959595

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If you are waiting in the Car Wash Club UK customer lounge we will come and get you. If you have left your vehicle with us, we will send you a SMS letting you know the collection time.

Car Wash Club UK

Sewardstone Road,

Epping Forest,

London,

E4 7RH

07970 959595

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No, Car Wash Club UK is definitely not a touch-free hand car wash service.

Car Wash Club UK provides our customers with a high-quality hand wash, using the very best in pH neutral products, microfibre mitts and microfibre cloths for the bodywork and interior of your vehicle because they do not hold onto dirt and offer a reduced risk of scratching the vehicles. We use soft-hair brushes for the intricate areas that mitts and cloths cannot clean properly.

Car Wash Club UK

Sewardstone Road,

Epping Forest,

London,

E4 7RH

07970 959595

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Absolutely Yes! Our hand car wash service is extremely safe, and to endorse what we say, we have a lot of cars with individual values over £100,000 who trust us, use our service and are happy to be displayed on our Instagram account.

Car Wash Club UK

Sewardstone Road,

Epping Forest,

London,

E4 7RH

07970 959595

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If you have selected our Gold or Platinum Club service, we will undertake a courtesy vehicle health check. The health check includes:

  • Visual Vehicle Body Check
  • Tyre Pressure & Depth Check
  • Screen Wash Refill
  • Coolant Level Check

Car Wash Club UK

Sewardstone Road,

Epping Forest,

London,

E4 7RH

07970 959595

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Our community’s health is our top priority. We regularly wipe down equipment and have taken extra measures to increase sanitation of high-touch areas, including door handles and detailing equipment. We are also asking employees to wash their hands more often throughout the day and they continue to wear protective gloves.

These additional measures and others will be taken to protect both our staff and you, our customers as we continue to follow guidelines laid out by central and local government departments.

Car Wash Club UK

Sewardstone Road,

Epping Forest,

London,

E4 7RH

07970 959595

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The premises we operate from, allow Car Wash Club UK to be able to accommodate up to 7.5 tonne light commercial lorries.

Car Wash Club UK

Sewardstone Road,

Epping Forest,

London,

E4 7RH

07970 959595

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Satisfaction Guaranteed