Terms & Conditions

Car Wash Club UK Terms & Conditions

By making a booking with Car Wash Club UK, you agree to our standard Terms & Conditions as set out herein: Car Wash Club UK Terms & Conditions

Bookings, Payments and Cancellations

Bookings

At the time of booking via our automated bookings system, you may amend your original booking once only (up to 1 day before the original booked date) to a different date (aligned to our availability).

If Car Wash Club UK accepts a request to change the services booked, the original price and completion times in the booking will be adjusted by Car Wash Club UK as appropriate, and the changes notified to the customer. Car Wash Club UK may decline to carry out any requested changes due to time availability or other reasons that prohibit the smooth running of Car Wash Club UK business.

* No fee is applied for rescheduled appointments respecting the condition stated above.

Cancellation

You may cancel your original booking up to 1 day before the original date booked. Less than this or a no show to the appointment will result in a one-off charge of the original booking value. This will need to be paid in full before securing the next appointment.

Payments

Please pay the balance due by cash, credit/debit card or by BACS transfer. Payment must be made when collecting your vehicle (card or cash) or during the wash/detailing service if paying by BACS. We will confirm receipt before releasing your vehicle to you. Car Wash Club UK Terms & Conditions

Time Keeping

We work by appointment only. If you are late by more than 15 minutes (without notice) your appointment may be rescheduled. If you think you will be late, please call Car Wash Club UK in advance to advise.

Guarantee

Due to the nature of our work, we do not offer or imply any sort of guarantee or warranty. We are happy to offer advice on how to care for your vehicle following a service, but Car Wash Club UK cannot be held responsible for your actions, or any subsequent issues caused directly or indirectly by yourself.

Feedback

If you are dissatisfied with any aspect of your service, please let us know ASAP. We welcome feedback, and this can be done via the Car Wash Club UK Google Business page. We do however request you to discuss any issues with us first to give us the chance to explain or rectify the issue should it need readdressing.

Photo Permission for Website & Social Media Use

In accepting to have your vehicle washed/detailed at Car Wash Club UK, you agree to allow Car Wash Club UK to copyright, publish and use photos of your vehicle(s) in print and electronic formats such as publications, videos, and social media (including website, Facebook and Instagram). You understand those photos may be published in any of these media without restriction. You understand that you will not receive payment or other compensation for use of any photos.

Photo Markings

All photos will include a watermark notice in the “Brand” of Car Wash Club UK.

Ownership of Photos

The vehicle owner agrees that subject to the rights and licenses granted herein, Car Wash Club UK is, and will remain, the sole and exclusive owner of all rights, title, and interest, throughout the world, to all photos and any copies of the photos.

Restrictions on Use

Car Wash Club UK will not use the photos for any of the following purposes:

(A). No Unlawful Use. Car Wash Club UK will not use the photos in any unlawful manner, such as pornography or defamation.

(B). No Use in Trademark or Logo. Car Wash Club UK will not use the photos in any trademark, design, logo or other marks.

(C). No Products for Resale. Car Wash Club UK will not use the photos in any goods or products where the photos are the primary value.

(D). Car Wash Club UK reserves the right to which of the photos to publish in the public part of the site, it will be depending on the characteristics or parameters of the photo.

Digital Content & Social Media

All content and photography contained within this website and social media, unless otherwise credited, is the property of Car Wash Club UK, and may not be used, copied, modified or republished without the written permission from us.

Any links to Third Party websites or social media are provided for information purposes only. We do not review, endorse or guarantee information contained within them. Car Wash Club UK Terms & Conditions

If you would like to link to this website, you may do so providing you do not represent any false information or misrepresent your relationship with Car Wash Club UK.

Force Majeure

Car Wash Club UK will not have any liability to the customer if prevented from performing the contract on account of force majeure, which includes, but is not limited to, weather conditions, war, terrorism, strikes or difficulty in obtaining materials and labour. In any of these circumstances, Car Wash Club UK reserves the right to cancel or suspend any services. Car Wash Club UK Terms & Conditions

Law & Disputes

The contract between Car Wash Club UK and the customer is governed by English law.

  • Any dispute which cannot be settled amicably will be referred to mediation at the request of either party.
  • Any dispute that is not settled will be resolved in the English courts.

Limitations of Liability

Except for any remedies that cannot be excluded or limited by law, Car Wash Club UK, will not be liable under this agreement to the other party, any affiliate or another third person for any indirect, incidental, consequential, special, reliance, or punitive damages or lost or imputed profits, lost data or cost of procurement of substitute goods or services.